Get help with our apps.
Most questions are answered below. If yours isn't, write to us — we reply to every message, usually within a day.
How do I restore my purchase?
Open the app, go to Settings → Restore Purchases, and sign in with the Apple Account you bought it on. Purchases restore in a few seconds.
How do I cancel a subscription?
Subscriptions are managed by Apple, not by us — we have no way to cancel one for you, and we can't see your billing.
Open your Apple subscription settings, choose the app, then tap Cancel Subscription.
How do I get a refund?
Apple handles all refunds for App Store purchases. Request one at reportaproblem.apple.com with the Apple Account you purchased on.
Where is my data? Is it private?
Your data stays on your device. None of our apps require an account, and what you scan, score, record or write is never uploaded to us.
Each app has its own policy with the specifics — find yours on the app's page.